Privacy policy
Last updated: 28 July 2026
Geen Probleem Sloten respects your privacy and handles your personal data with care, in line with the General Data Protection Regulation (GDPR). This privacy policy explains which data I process, why, and what rights you have.
1. Who is responsible?
Geen Probleem Sloten, based in Amsterdam, is responsible for the processing of personal data as described in this policy.
- Chamber of Commerce (KvK) number: 42110054
- Email: info@geenprobleemsloten.nl
- Phone: +31 6 44934343
2. Which data do I process?
I only process data needed to do my work:
- Contact details — name, address, phone number and email address, when you get in touch or place an assignment.
- Assignment details — information about the work carried out, needed for execution, invoicing and warranty.
- Messages and photos — the content of phone calls, WhatsApp messages or emails, including any photos of your lock that you send yourself.
- Website statistics — anonymised data about website visits via Google Analytics, only after your consent through the cookie notice.
3. What do I use this data for?
- Carrying out the agreement: contact, scheduling, execution and invoicing of the assignment.
- Complying with legal obligations, such as the tax retention requirement for records.
- Improving the website based on anonymised visitor statistics (only with your consent).
I do not use your data for unsolicited marketing and never sell it to third parties.
4. Cookies and Google Analytics
This website uses only analytical cookies from Google Analytics, and only after you have given consent through the cookie notice. IP addresses are anonymised. If you decline the cookies, the website works fully without restrictions. You can change your choice by clearing the stored website data in your browser.
In addition, when the website loads it retrieves the current availability status via Cloudflare (a technical service provider). This is a purely functional request: no cookies are set and no visitor profiles are created. Cloudflare briefly processes your IP address, as is technically necessary for any web request.
5. How long do I keep data?
I do not keep personal data longer than necessary. I keep invoice and administrative data for seven years, in accordance with the statutory tax retention requirement. I delete other correspondence as soon as it is no longer needed for the assignment or warranty.
6. Who do I share data with?
Only with parties necessary for my business operations, such as an accountant or payment service provider, and only as far as needed. Appropriate arrangements have been made with these parties. Beyond that, I only provide data to third parties if the law requires it.
7. Security
I take appropriate measures to protect your data against loss and unauthorised access, including secured equipment and encrypted connections (HTTPS) on this website.
8. Your rights
You have the right to view, correct or have your personal data deleted. You can also object to the processing or request data transfer. Send your request to info@geenprobleemsloten.nl; I respond within four weeks. If you are not satisfied with how it is handled, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
9. Changes
This privacy policy may be amended, for example in the event of changes to business operations or legislation. The current version is always on this page.